The basics of keeping a wallet safe
- Protect the way you log in: a strong, unique password and your device’s biometrics.
- Confirm before you send: addresses and networks, every time.
- Be skeptical: no real support team will ever ask for your password or recovery codes.
How Ruvo secures your wallet
A non-custodial wallet usually forces a hard trade-off: full control, but if you lose your seed phrase the money is gone. Ruvo removes that trap. You sign in with your email and a passkey tied to your device, and recovery is built into the account, so you keep self-custody without a slip of paper being a single point of failure. You hold the dollars, and you are not one lost note away from losing them.
What backs USDC and USDT
Your balance is only as solid as the dollars behind it. USDC and USDT are the two largest stablecoins, each meant to hold a one to one peg to the US dollar and each backed by reserves their issuers report on. That is why Ruvo uses these assets for dollar balances rather than smaller, riskier tokens: the peg and the transparency matter when the balance is real money you spend and send.
Scams to watch for
- Fake support: someone messages you "from Ruvo" asking for codes or your password. Real support never does.
- Wrong network or address: a transfer sent on the wrong network can be lost. Always confirm before sending.
- Too good to be true: guaranteed returns and "double your dollars" offers are always scams.
Control with a safety net
Self-custody and safety are not opposites. With Ruvo you get the control of holding your own dollars and the guardrails of a real product: secure login, built-in recovery, and clear in-app confirmations. Keep the simple habits above, and your dollar balance stays yours and stays safe.
What to do if you lose access
If you lose access to your Ruvo account, account recovery starts with identity verification via the Ruvo app or support team. Your dollar balance is held in a custodial structure, so Ruvo can assist with recovery — you are not solely dependent on a seed phrase. For self-custody wallets outside Ruvo, the only recovery path is your seed phrase or private key. There is no "forgot password" option — if the seed phrase is lost, the funds are permanently inaccessible. Store seed phrases offline, ideally in two separate physical locations.
Hardware wallets: when they are worth the step
A hardware wallet (Ledger, Trezor) stores private keys on a dedicated offline device, making remote theft essentially impossible. They are most useful if you hold a large self-custody balance or interact regularly with DeFi protocols. For most Brazilian contractors and/or freelancers using Ruvo to hold working capital in USDC or USDT and convert when needed, the custodial security of the Ruvo app is sufficient and simpler. Hardware wallets become worth considering when a self-custody balance consistently exceeds an amount you could not afford to lose.
| Feature | Hardware wallet | Ruvo wallet |
|---|---|---|
| Who controls the keys | You — via seed phrase | You — via built-in recovery |
| Seed phrase required | Yes — must be stored safely offline | No — recovery via email and device |
| Risk if device is lost | Funds unrecoverable without seed phrase | Account recoverable — balance intact |
| Phishing / support scam risk | Low — no support team to impersonate | Low — Ruvo never asks for codes |
| Send to any external wallet | Yes | Yes — 0% IOF |
| Pix payout in Brazil | No | Yes — any Pix key |
Sources
Updated on October 7, 2026
This content is for information only and is not financial or tax advice. How we write
